Quick links
Welcome
Use this page as the one-stop hub for Spark families. If you get stuck, start with the Getting started section below.
Getting started
- Create your account / log in
- Complete your family profile
- What we need: emergency contacts, medical notes, pickup permissions
- Find your team/program
- Turn on notifications
What families can do in Team Snap
Schedule
- View practice/game schedule
- Location + maps
Messaging
- Team Chat Etiquette: This chat is not the place for personal opinions or debate. It is meant to communicate event-only details.
- When to message a coach vs. admin: Contact your coach directly for team-related questions, playing time, practice, or anything about your player's experience. Contact admin for invoicing, payments, and overall scheduling. This keeps things going to the right person the first time.
- Response-time expectations 24-48 hours
Payments & invoices